A process associate is responsible for inputting business transaction data into the organization’s database and helps with the development and implementation of more efficient business procedures. Job responsibilities of a process associate include entering business transactions into a database, performing quality checks of the data inputted, answering questions by external and internal clients through reviewing data, performing metrics on data to identify areas of improvement, and helping with the development and implementation of business procedures.
A bachelor’s degree in computer science, management information systems, or a related field is required to be a process associate. Helpful job skills include attention to detail, good communication skills (both written and verbal), good problem-solving skills, good critical thinking skills, and strong IT skills. The future job market outlook for a process associate is fair.
