Service Manager

Job Summary:

 We have an immediate opening for a Service Manager to provide leadership and accountability for the service department, and the performance of service operations

The ideal Service Manager has...

- Minimum of 5 years' well-rounded experience in a service department, preferably in an agricultural dealership.

- Appropriate vocational education required; degree and certifications preferred.

- Previous people and service department management.

- Ability to professionally lead, develop, and motivate others.

- Solid diagnostic and problem-solving skills in hydraulics, electronics and emissions.

The Service Manager will contribute to our team by: (Duties and Responsibilities)

- Ensuring all company values are adhered to and promoted.

- Achieving the objectives for the service department: revenue, margin and expenses.

- Managing operational objectives for the department: work in process, warranty, training, and efficiency objectives. 

- Appropriately staffing and scheduling personnel for the most efficient and safe performance of the department and ensures all paperwork is completed in a timely and accurate manner, including trucking operations.

- Managing, motivating and engaging all service personnel in their individual performance, developmental plans, efficiency targets and good work habits.

- Delivering exceptional customer service.

- Communicating with all location personnel, particularly technicians, service writers, sales representatives, parts personnel.

- Promoting KanEquip Service to the local market and staying up to date with education of new products.

- Maintain a clean and safe working environment, uphold all corporate policies and procedures and continually improve and learn in ways that strengthen our performance and expand opportunities.  

If you have/can: (Skills and Experience)

- Strong communication and interpersonal skills with customers and employees.

- Expertise with computer systems, including MS office and internet-based applications.

- Ability to work extended hours during the week and weekends

- Ability to travel to company meetings and training events as needed

- Acceptable Motor Vehicle status, with current driver's license, and ability to operate motor vehicle

- Satisfactory results of a pre-employment drug screening.

You will earn/be eligible for...

- Competitive salary 

- Performance bonus based on billable efficiency

- Annual company and location bonuses

- Medical/Dental/ Vision Coverage

- Health Savings Plan

- Life and Disability Insurances

- AFLAC

- Flexible Spending Account

- 401K Match and Profit Sharing

- 96 hours of accrued PTO

- 32 hours of Holiday PTO

- Six (6) Paid Holidays 

- Bereavement Pay

- Wellness Plan

- Company Uniforms 

To apply please click on APPLY TO THIS POSITION